Strategic Account Manager - Remote

Overview

The Strategic Account Manager will lead client relationships from pilot to scalable expansion, focusing on growth, retention, and value delivery.

In Short

• Own growth and renewal targets for assigned accounts.
• Build relationships with C-suite and senior leadership.
• Partner with cross-functional teams to ensure account outcomes.
• Maintain CRM discipline and manage account health.
• Lead presentations that articulate ROI and expansion opportunities.
• Stay updated on industry trends in healthcare and AI.
• Travel periodically to meet clients and activate growth.

Requirements

• 5+ years of SaaS enterprise account management experience.
• Track record of growth and retention in enterprise accounts.
• Exceptional ability to engage and influence senior executives.
• Strong organizational skills in a startup context.
• Self-starter mindset in a fast-paced environment.
• Proficiency with CRM and productivity tools.
• Willingness to travel within the US as required.

Benefits

• Competitive base salary plus equity participation.
• Opportunity to shape the role for future Account Managers.
• Mission-driven environment impacting outcomes for providers.
• 401(k) plan, paid time off, health insurance.