Service Reliability Engineer - Remote

Overview

The Service Reliability Engineer role at Thomson Reuters is focused on maintaining system health, improving software reliability, and providing operational support for large distributed applications within a hybrid working environment.

In Short

• Monitor production environment and system health.
• Improve reliability and quality of software solutions.
• Provide incident response and optimize system performance.
• Support multiple large distributed software applications.
• Analyze chronic issues and design solutions.
• Coach and oversee engineers in the Global Command Center.
• Implement and manage DevOps pipelines.
• Utilize logging and monitoring tools for system health.
• Engage in continuous learning and skill development.
• Participate in a flexible hybrid work model.

Requirements

• 3-5 years of experience in a related field.
• Good understanding of Unix/Linux and Windows administration.
• Experience with public cloud services like AWS or Azure.
• Proficiency in Java, JavaScript, Python, and Jenkins.
• Technical support experience in Enterprise networks.
• Understanding of database technologies.
• Experience with logging tools such as Logstash and Kibana.
• Hands-on experience implementing DevOps pipelines.
• Proactive problem-solving and performance optimization skills.

Benefits

• Flexible hybrid working environment.
• Supportive workplace policies for work-life balance.
• Career development and continuous learning opportunities.
• Comprehensive benefit plans including flexible vacation.
• Mental health resources and wellbeing programs.
• Employee incentive programs.
• Global culture of inclusion and belonging.
• Social impact initiatives and volunteer opportunities.
• Work from anywhere for up to 8 weeks per year.