Solutions Consultant II - Remote

Overview

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

In Short

• Support our prospective clients and Account Executives throughout the sales cycle by translating features into value drivers for their business
• Provide functional and technical expertise in the pre-sales phase, including knowledge of SurveyMonkey’s platform, APIs, Mobile SDKs, and additional solutions
• Respond to RFPs/RFIs and custom Security Reviews
• Be a customer advocate internally while working with other teams, including Product, support, engineering, and sales
• Provide training to improve product knowledge and demo abilities
• Develop working knowledge of the competitive landscape and become an expert in the CX space

Requirements

• 4+ years of experience as a Sales Consultant, Sales Engineer, or equivalent role, with a focus on SaaS
• A curious and inquisitive mind, with an interest in exploring and self-teaching new programs and integrations
• A technical background with experience working with APIs
• HTML & CSS, and some JavaScript preferred, but not required
• Experience delivering SaaS demonstrations and writing technical business documentation like workflow diagrams, proposals, RFPs, and RFIs.
• Fluency in English required
• Any other language is excellent, but not necessary: proficiency in Japanese, Korean, and/or Mandarin preferred.
• BS/BA degree or equivalent in relevant work experience

Benefits

• Inclusive workplace where people of every background can excel
• Annual holiday refresh
• Annual week of service
• Learning and development opportunities
• Commitment to an inclusive workplace free from harassment and discrimination