Solutions Consultant II - Remote

Overview

Ada is an AI customer experience platform that harnesses the world's most powerful large language models to make customer service extraordinary for everyone. We’re driven to set the new standard for customer service at scale, enabling Enterprise companies to deliver experiences that are instant, proactive, personalized, and effortless.

In Short

• Position: Solutions Consultant II
• Collaborate with Sales team to close new business
• Guide customers throughout their lifecycle with Ada
• 2+ years of pre-sales/post sales engineering experience required
• Proficient in APIs and familiar with SaaS platforms
• Excellent communication and presentation skills needed
• Generative AI implementation experience is a strong asset
• Support customers through implementation and going live
• Drive adoption and utilization of the platform
• Competitive salary and unlimited vacation offered

Requirements

• 2+ years of pre-sales/post sales engineering experience
• 1+ years in a customer relationship building role
• Proficient in APIs and SaaS platforms
• Excellent communication and presentation skills
• Proven track record of managing relationships with senior stakeholders
• Reliable team player with a start-up mentality
• Generative AI implementation experience is a strong asset

Benefits

• Competitive salary and generous stock option plan
• Unlimited vacation
• Wellness account
• Extended health coverage
• Dental/optical/travel insurance
• Life insurance
• Employee and family assistance plan