Chief Business Development Officer - Remote

Overview

Are you a visionary leader with a proven track record in driving growth, forging strategic partnerships, and navigating emerging market trends? If you're passionate about shaping long-term business strategy and leading high-impact initiatives, we want to hear from you.

We’re looking for a Chief Business Development Officer to define and execute our global growth strategy, unlock new market opportunities, and work closely with the executive team to drive sustainable, cross-functional success.

Excited? Let's see what it takes 💛

In Short

• Develop and lead business development strategy aligned with corporate goals, focusing on market expansion and long-term growth;
• Identify new markets, industries, and partnership opportunities to drive revenue and geographical expansion;
• Collaborate with executive leadership on strategic planning, vision alignment, and business direction;
• Monitor CX trends, AI disruptions, and competitor activities to proactively evolve offerings and messaging;
• Lead multi-channel revenue generation efforts, including pricing strategy, forecasting, and margin optimization;
• Set and achieve sales targets in partnership with sales and marketing teams.
• Mentor and manage the business development team, fostering a high-performance, consultative culture;
• Ensure cross-functional alignment between business development, marketing, and operations;
• Define KPIs, track performance, and deliver business insights to the executive team and Board;
• Leverage insights from CRM, revenue analytics, and client feedback to iterate and improve strategies;
• Manage risks and compliance in all business development activities, ensuring ethical and legal standards are met.

Requirements

• 4+ years of experience in business development, enterprise sales, or strategic growth roles, preferably within:
• Customer support / CX outsourcing;
• SaaS / tech-enabled services;
• B2B (enterprise) solutions.
• Background in managing international teams, clients, and markets (especially the US, EU, and APAC);
• Full professional proficiency in English, including high-level business and strategic communication;
• Willingness to travel for strategic meetings, events, and client visits;
• Strong understanding of the modern CX ecosystem, including human-AI integration, support KPIs, and the strategic impact of customer service;
• Analytical mindset with the ability to make data-informed decisions and identify market gaps;
• Experience navigating complex deal cycles, including legal, procurement, and solution design;
• Skills in building partnerships and ecosystems that drive co-selling and service bundling;
• Ability to think beyond sales: understands branding, positioning, market timing, and internal cross-functional alignment;
• Strong leadership skills with a collaborative mindset;
• Excellent communication, negotiation, and interpersonal skills.

Benefits

• Business hours;
• Opportunity to work fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Good bonuses for referring friends;
• Paid intensive training and probation;
• Mind-blowing corporate events and social activities;
• Work-life balance;
• Responsive management interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development.