Customer Support Consultant - Remote

Overview

Join our team as a Customer Support Consultant and thrive in a multicultural and multilingual environment while enjoying your home office.

In Short

• Provide exceptional customer support via chats and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Stay updated with cutting-edge technology
• Work securely with customers’ sensitive information
• Apply the latest customer happiness practices
• Maintain knowledge of client’s products and services
• Communicate with developers and other departments

Requirements

• Excellent English skills (B2 for both spoken and written)
• Experience in customer support role
• Analytical and research skills
• Strong problem-solving mindset
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection

Benefits

• Flexible schedule
• Opportunity to work fully remote
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth
• Conditions for self-development