Community Insights and Reporting Lead - Remote

Overview

This role is focused on working with clients to analyze and deliver insightful reports on community experiences, requiring a deep belief in the power of communities and the ability to manage multiple projects.

In Short

• Lead development and execution of insights reports.
• Track and analyze community feedback.
• Provide deep analysis of community data.
• Monitor community sentiment in response to changes.
• Collaborate cross-functionally for actionable insights.
• Develop a structured approach to insights reporting.
• Provide operational data support across teams.
• Leverage AI tools for improved reporting efficiency.
• Manage multiple deliverables with high accuracy.
• Lead a team of analysts across time zones.

Requirements

• Experience in community engagement and data-driven decision-making.
• Strong analytical skills with attention to detail.
• Ability to manage multiple projects and deadlines.
• Excellent communication and leadership skills.
• Experience with AI tools and advanced analytics.
• Flexibility and problem-solving skills.
• Experience in client relationship management.

Benefits

• Supportive and open work environment.
• Employee benefits for optimal job performance.
• Opportunities for personal development.
• Focus on sustainability in working practices.