Director of Localization - Remote

Overview

Spring Health is on a mission to revolutionize mental healthcare by removing barriers to access. We are seeking a Director of Localization to lead our global translation and quality processes, ensuring a seamless experience for users worldwide.

In Short

• Lead the end-to-end localization process across various teams.
• Develop and implement a comprehensive localization strategy.
• Manage translation and quality vendors for cost-effectiveness and quality.
• Establish localization quality assurance processes.
• Define and track localization KPIs.
• Collaborate with product managers, designers, and legal teams.
• Manage the localization budget effectively.
• Advocate for localization best practices across teams.
• Report progress and risks to leadership.
• Mentor a high-performing localization team.

Requirements

• 7+ years of experience in localization or translation management.
• Strong background in localization strategy and quality management.
• Experience with vendor management and negotiation.
• Expertise in localization tools and technologies.
• Familiarity with quality assurance processes and translation memory management.
• Strong collaboration skills across functions.
• Proven budget management capabilities.
• Experience in fast-paced or global organizations.
• Knowledge of internationalization best practices.
• Exceptional communication and stakeholder management skills.
• Fluency in English required; additional languages are a plus.

Benefits

• Health, Dental, Vision benefits starting on your first day.
• 401(k) match for retirement planning.
• Yearly allotment of visits to Spring Health network providers.
• Competitive paid time off policies.
• Parental leave after 6 months of tenure.
• Access to weight management and fertility care programs.
• Professional Development Reimbursement.
• Donation matching to support causes.