Director of People Optimization - Remote

Overview

The Director, People Optimization leads the People Operations and Services team to manage global HR inquiries, HR data management, global onboarding and work authorization, and the execution of day-to-day HR processes and tasks. This role is critical to ensure seamless HR services and operations worldwide.

In Short

• Lead and manage the Service Operations function for global HR inquiries.
• Oversee and direct the Service Operations team.
• Develop strategies to enhance service delivery and team member satisfaction.
• Implement scalable methodologies to optimize HR operations.
• Ensure strong quality control and review processes for HR documentation.
• Monitor and analyze service metrics for improvement.
• Manage HR data ensuring accuracy and compliance.
• Lead global onboarding processes for new hires.
• Oversee execution of day-to-day HR processes and tasks.
• Support global expansion initiatives and change management efforts.

Requirements

• 8+ years of experience in People Operations/HR Operations.
• Strong understanding of HR policies and local legal requirements.
• Attention to detail and ability to manage multiple projects.
• Proven experience in building cross-functional partnerships.
• Excellent leadership and communication skills.
• Experience in high-growth technology companies preferred.
• Proficiency with Google Office suite preferred.
• Ability to perform in fast-paced environments.
• Strong project management skills.
• Ability to think strategically and creatively.

Benefits

• Provided computer equipment tailored to your role.
• Stock grant opportunities based on role and location.
• Flexibility of remote work, including WeWork access.
• Competitive pay and scalable benefits.
• Commitment to inclusivity and access for all.