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Global Care Navigator - Italian Speaking - Remote

Posted 12 hours ago
Customer Service
Full Time
Worldwide
$33.33 - $42.31/hour

Overview

Spring Health is on a mission to revolutionize mental healthcare by removing barriers to access. We provide tailored mental health services through our innovative technology.

In Short

  • Join a team focused on mental health care navigation.
  • Assist members through their mental health journey.
  • Must be bilingual in English and Italian.
  • Conduct clinical assessments and manage care coordination.
  • Provide high-quality customer service and support.
  • Work remotely with flexible hours.
  • Engage with global members and customers.
  • Participate in training and staff meetings.
  • Follow ethical and compliance standards.
  • Contribute to a supportive team environment.

Requirements

  • Master's degree in a behavioral health field.
  • Licensure or certification as a counselor, social worker, or psychotherapist.
  • 2+ years of clinical care experience.
  • Excellent communication skills in English and Italian.
  • Comfortable using multiple computer platforms.
  • Ability to thrive in a fast-paced environment.
  • Motivated to provide outstanding customer service.
  • Strong problem-solving skills.
  • Experience with crisis management.
  • Familiarity with mental health services.

Benefits

  • Health, Dental, Vision benefits from day one.
  • Paid time off policies including vacation and sick leave.
  • Access to mental health resources for you and your dependents.
  • 401(k) match after 90 days of employment.
  • Professional development reimbursement up to $1,000 per year.
  • Flexible work arrangements.
  • Focus Fridays for uninterrupted work time.
  • Donation matching for charitable causes.
  • Parental leave and family support benefits.
  • Opportunities for growth and impact in mental health.
Spring Health logo

Spring Health

Spring Health is a pioneering mental healthcare company dedicated to eliminating barriers to mental health access. With a mission to revolutionize mental healthcare, Spring Health utilizes clinically validated technology to provide tailored care solutions, including therapy, coaching, and medication, to individuals in need. The company partners with over 450 organizations, including Fortune 500 companies, to deliver best-in-class mental health services to millions of people globally. With a strong focus on innovation and measurable outcomes, Spring Health has achieved significant recognition, including external validation of net savings for its customers. Backed by prominent investors and a current valuation of $3.3 billion, Spring Health is committed to making mental healthcare accessible to everyone, everywhere.

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