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Clinical Care Navigator- Bilingual Spanish Speaking - Remote

Posted 21 weeks ago
Customer Service
Full Time
United States

Overview

As a Care Navigator at Lyra Health, you will manage crises and provide phone support to clients with complex behavioral health issues, ensuring their safety and connecting them to quality care.

In Short

  • Manage crises and provide phone support to clients.
  • Connect clients to high-quality, evidence-based providers.
  • Work remotely from anywhere in the United States.
  • Focus on client safety and support without providing in-person therapy.
  • Excellent written and verbal communication skills required.
  • Time management and crisis management skills are essential.
  • Comfortable with adopting new technology platforms.
  • Work shifts include Sunday-Thursday or Tuesday-Saturday.
  • Passionate about improving access to mental health care.
  • Collaborate with a team focused on client care.

Requirements

  • Strong communication skills.
  • Experience in crisis management.
  • Ability to manage time effectively.
  • Familiarity with behavioral health issues.
  • Comfortable using technology platforms.
  • Growth mindset and adaptability.
  • Must be located within the United States.
  • Availability for specified shifts.
  • Passion for mental health care.
  • Team-oriented approach.

Benefits

  • Work remotely.
  • Opportunity to make a meaningful impact.
  • Collaborate with industry leaders.
  • Access to a global provider network.
  • Innovative digital care platform.
Lyra Health logo

Lyra Health

Lyra Health is a pioneering company dedicated to transforming mental health care through innovative technology combined with a personal touch. By partnering with industry leaders such as Morgan Stanley, Uber, and Amgen, Lyra aims to enhance access to high-quality mental health services for employees and their families. With a robust digital care platform and a global provider network, Lyra serves 17 million individuals, helping them achieve emotional well-being both at work and at home. Founded by David Ebersman, former CFO of Facebook and Genentech, the company has successfully raised over $900 million to support its mission.

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