Clinical Care Navigator - Remote

Overview

As a Clinical Care Navigator at Lyra Health, you will manage crises and provide phone support to clients with complex behavioral health issues, ensuring their safety and connecting them to quality care.

In Short

• Manage crises and provide phone support to clients.
• Connect clients to high-quality, evidence-based providers.
• Focus on client safety and support via phone and email.
• Excellent written and verbal communication skills required.
• Strong time management and crisis management skills needed.
• Comfortable with adopting new technology platforms.
• Work shifts: Tuesday - Saturday or Sunday - Thursday.
• Passionate about improving access to mental health care.
• Collaborate with a team focused on client care.
• Not providing in-person services or therapy.

Requirements

• Excellent written and verbal communication skills.
• Strong time management abilities.
• Experience in crisis management.
• Passion for connecting individuals to care.
• Comfortable with technology platforms.
• Growth mindset.
• Ability to work specified shifts.
• Experience in behavioral health is a plus.
• Team-oriented approach.
• Commitment to client safety and care.

Benefits

• Opportunity to make a meaningful impact in mental health care.
• Work with industry leaders and Fortune 500 companies.
• Access to a global provider network.
• Innovative digital care platform.
• Supportive team environment.
• Focus on professional growth and development.
• Flexible work hours.
• Competitive compensation package.
• Comprehensive training provided.
• Work from home opportunities.