Care Navigator - Remote

Overview

The Care Navigator role at Octave is essential for guiding prospective clients through the behavioral health landscape, ensuring they receive the best possible therapist match.

In Short

• Support Live Chat service to understand client needs.
• Gain proficiency in internal tools and workflows.
• Assist with appointment updates and administrative tasks.
• Embody Octave’s mission in all client interactions.
• Work during weekends and evenings.

Requirements

• 1-2 years experience in Care Navigation or similar roles.
• Bachelor’s degree in Psychology or related field.
• Excellent verbal and written communication skills.
• Detail-oriented with strong organizational skills.
• Experience in a fast-growth healthtech organization is preferred.

Benefits

• Opportunity to work in a mission-driven organization.
• Flexible working hours.
• Supportive team environment.
• Professional development opportunities.