Director of Revenue Operations - Remote

Overview

The Director of Revenue Operations will be a key leader responsible for the strategic direction and operational execution of the entire revenue cycle. This role will oversee all aspects of revenue generation, from patient access and registration to billing, coding, and collections.

In Short

• Develop and execute strategic plans that align revenue cycle performance with company goals
• Oversee all aspects of the revenue cycle, from patient access and billing to collections and denials management
• Track key performance metrics, identify improvement opportunities, and ensure compliance with HIPAA, CMS, and payer guidelines
• Lead process improvement initiatives using best practices and methodologies like Lean or Six Sigma
• Leverage data to uncover trends and guide decisions
• Recruit, mentor, and develop a high-performing team
• Manage payer relationships and resolve complex issues
• Optimize the use of EHR and practice management systems

Requirements

• Bachelor's degree in healthcare administration, business administration, finance, or a related field (Master's preferred)
• Minimum of 10 years of experience in healthcare revenue cycle management
• Strong understanding of medical billing, coding, payor regulations, and healthcare finance
• Excellent analytical, problem-solving, and decision-making skills
• Strong leadership, communication, and interpersonal skills
• Proficiency in using EHR and practice management systems
• Knowledge of Lean Six Sigma or other process improvement methodologies
• Certification in revenue cycle management (e.g., CRCR, CPCO) is highly desirable

Benefits

• A generous PTO policy with a minimum of three weeks off per year
• Free therapy coverage benefits
• Competitive Medical, Dental, and Vision coverage
• Employer-paid short-term, long-term disability, life & AD&D
• Eight weeks of paid Parental Leave
• 401K retirement plan with 100% matching
• Travel to Denver 1x a year for annual Shift gathering
• Fourteen company holidays
• Company Shutdown between Christmas and New Years
• Supplemental life insurance and commuter benefits