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Technical Support Engineer - Remote

Posted 32 weeks ago

Overview

As a Technical Support Engineer, you will support customers by training, providing application engineering services and general technical consultancy in solar photovoltaic inverters, energy storage systems and EV chargers.

In Short

  • Support customers by training and providing technical consultancy.
  • Develop relationships with key stakeholders in the distributor and installer network.
  • Collaborate with sales teams to maintain customer relationships.
  • Deliver online or onsite training to customers.
  • Establish knowledge of local regulatory requirements.
  • Provide feedback to Product Management for product enhancement.
  • Assist customers in the after-sales phase.

Requirements

  • Experience in solar photovoltaic technology.
  • Strong communication skills.
  • Ability to train and support customers effectively.
  • Knowledge of regulatory requirements in the energy sector.
  • Experience in customer relationship management.

Benefits

  • Work with a leading provider of renewable energy solutions.
  • Be part of a passionate team dedicated to sustainability.
  • Opportunity for professional growth in a global company.

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