As a Technical Support Engineer, you will support customers by training, providing application engineering services and general technical consultancy in solar photovoltaic inverters, energy storage systems and EV chargers.
In Short
Support customers by training and providing technical consultancy.
Develop relationships with key stakeholders in the distributor and installer network.
Collaborate with sales teams to maintain customer relationships.
Deliver online or onsite training to customers.
Establish knowledge of local regulatory requirements.
Provide feedback to Product Management for product enhancement.
Assist customers in the after-sales phase.
Requirements
Experience in solar photovoltaic technology.
Strong communication skills.
Ability to train and support customers effectively.
Knowledge of regulatory requirements in the energy sector.
Experience in customer relationship management.
Benefits
Work with a leading provider of renewable energy solutions.
Be part of a passionate team dedicated to sustainability.
Opportunity for professional growth in a global company.
The Technical Support Engineer provides front line technical support to customers and field personnel, resolving issues and enhancing customer satisfaction.