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Technical Support Engineer - Remote

Posted Yesterday
Customer Service
Full Time
Romania

Overview

As a Technical Support Engineer, you will support customers by providing training and technical consultancy in solar solutions.

In Short

  • Support customers with application engineering services.
  • Develop relationships with key stakeholders in the distributor and installer network.
  • Collaborate with sales teams to maintain customer relationships.
  • Deliver training to customers online or onsite.
  • Stay updated on local regulatory requirements related to products.
  • Provide feedback to Product Management for product enhancements.
  • Assist customers during the after-sales phase.

Requirements

  • Experience in technical support or engineering.
  • Knowledge of solar energy systems.
  • Strong communication skills.
  • Ability to train and educate customers.
  • Understanding of regulatory requirements.
  • Team collaboration skills.

Benefits

  • Opportunity to work in a leading renewable energy company.
  • Develop your skills in a growing industry.
  • Work with an international team.
Solplanet logo

Solplanet

Solplanet, a brand under the private equity-backed AISWEI, is a leading provider of renewable energy solutions, specializing in solar inverters, energy storage systems, and EV chargers. With over 15 years of expertise in research and development and manufacturing, Solplanet combines strong technological heritage from Germany and China. The company is recognized as one of the largest manufacturers of solar string inverters globally, producing 18 GW annually. Committed to making solar energy accessible to everyone, Solplanet focuses on delivering user-friendly and reliable products while fostering a culture of collaboration and innovation within a diverse, international team.

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