Sales Operations Manager - Remote

Overview

The Sales Operations Manager plays a critical role in enabling a high-performing sales organization by driving operational excellence through reporting, data analysis, sales technology, and process optimization.

In Short

• Build and maintain real-time dashboards and standardized reports to track key performance metrics.
• Deliver monthly order intake reports and sales forecasts.
• Partner with sales leadership to develop and refine forecasting models.
• Serve as the system owner and administrator for the CRM platform.
• Design, document, and refine sales processes to increase efficiency.
• Coordinate quarterly business reviews and performance analysis.
• Act as the primary liaison between Sales, Marketing, Finance and Customer Success.
• Ensure consistent definitions and understanding of key KPI’s across departments.
• Train and support users on CRM best practices.
• Identify bottlenecks and inefficiencies in the sales cycle.

Requirements

• Bachelor’s degree in business, Finance, Data Analytics or a related field.
• 5 years of experience in Sales Operations or related roles.
• Advanced proficiency with CRM systems, reporting tools, and Excel/Google Sheets.

Benefits

• Excellent training and opportunities for career growth.
• Inclusive environment with strong leadership.
• Flexibility to choose from a wide range of benefits.
• Support from a health and wellbeing, financial and lifestyle perspective.
• Competitive Business Profit Plan.