Operations Excellence Programs Analyst - Remote

Overview

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.

In Short

• Drive process improvement initiatives across the Go-To-Market organization.
• Work with revenue-focused teams including Sales, Partners, and Marketing.
• Gather and document detailed business requirements.
• Identify bottlenecks in the Quote to Cash cycle.
• Own relationships with stakeholders and manage backlog of work.
• Analyze data to track performance and present actionable insights.
• Lead efforts to drive adoption of new processes and tools.
• 3+ years of experience in SAAS sales operations.
• Experience with Salesforce CRM and CPQ.
• Applied experience with Lean & Six Sigma principles.

Requirements

• 3+ years of relevant professional experience in SAAS sales operations.
• 3+ years using Salesforce CRM as an end-user.
• 3+ years using Salesforce Configure, Price, Quote (CPQ).
• Applied experience as a Salesforce Administrator.
• Applied experience with Scaled Agile (SAFe).
• Applied experience using Lean & Six Sigma principles.
• Bachelor’s degree preferred or relevant experience.
• Bias for Action, Curiosity, and Creativity.
• Can-Do Attitude.

Benefits

• 100% employer-paid medical/vision/dental coverage options.
• 401k Match to help you save for your future.
• Monthly stipend to support your work and productivity.
• Flexible Time Away Program, plus Sick Time Off.
• 12 paid holidays per year.
• Up to 24 weeks of Parental Leave.
• Opportunities for professional growth and development.
• Teleworking options from any registered location in the U.S.