Strategic Customers – Global 360 Deals Director - Remote

Overview

The Strategic Customers – Global 360 Deals (Elevate) Director at ServiceNow will drive high-impact global strategies supporting long-term revenue growth through strategic transactions.

In Short

• Join a global team focused on driving revenue growth.
• Act as a liaison between global sales teams and business-enabling functions.
• Shape deal strategy and streamline execution for 360 deals.
• Collaborate with cross-functional stakeholders to improve deal efficiency.
• Support complex deal execution and risk mitigation.
• Build relationships across the enterprise to enhance deal engagement.
• Lead post-deal insights to refine processes and strategies.
• Deliver consistent and actionable insights across deal activities.
• Drive alignment between business needs and sales objectives.
• Facilitate incremental revenue through structured buying events.

Requirements

• 10+ years in Strategic Sales or GTM Strategy, preferably in SaaS.
• Experience managing complex transactions with executive stakeholders.
• Strong understanding of HR, Finance, and Legal functions.
• Excellent program management skills.
• Ability to manage multiple stakeholders and priorities.
• Strategic thinker with a focus on execution and outcomes.
• Strong communication skills to present complex issues clearly.
• Collaborative and proactive in achieving business outcomes.
• Experience in large organizations with a focus on trust-based relationships.
• Leadership and problem-solving abilities.

Benefits

• Base pay of $190,725 - $314,700 plus equity and variable compensation.
• Health plans including flexible spending accounts.
• 401(k) Plan with company match.
• Employee Stock Purchase Plan (ESPP).
• Flexible time away plan and family leave programs.