Group Vice President, Platform AI Experience Engineering - Remote

Overview

We are seeking a bold and visionary Group Vice President of Platform AI Experience Engineering to lead the technology that powers all user experiences across ServiceNow’s platform—web, mobile, and AI.

In Short

• Lead the vision, strategy, and execution for the platform’s user experience layer.
• Drive architectural leadership across core UI and mobile platforms.
• Build and scale low-code/no-code UX tools.
• Deliver scalable infrastructure and APIs for AI applications.
• Lead development of generative and agentic AI skills.
• Foster a high-performance engineering culture.
• Partner with cross-functional teams to define AI/UX convergence.
• Inspire and mentor a global engineering team.
• Represent ServiceNow externally on UX innovation.

Requirements

• 15+ years of experience in software engineering leadership.
• Proven expertise in leading enterprise-scale UX technology.
• Deep understanding of native mobile platforms and development strategies.
• Strong background in Generative and Agentic AI.
• Experience delivering SaaS products with high performance.
• Success in building globally distributed engineering teams.
• Expertise in Agile development and DevOps culture.
• Excellent communication skills.
• Strategic thinker with a hands-on mindset.
• Bachelor's degree in Computer Science or related field; advanced degree preferred.

Benefits

• Base pay of $294,700 - $500,800, plus equity and variable compensation.
• Health plans, flexible spending accounts, and a 401(k) plan with company match.
• Employee Stock Purchase Plan (ESPP) and matching donations.
• Flexible time away plan and family leave programs.