Coordinator (EPC) - Remote

Overview

The Coordinator (EPC) role involves providing essential support and communication to veteran clients, ensuring a smooth experience within the ELITE program.

In Short

• Support and communicate with veteran clients.
• Manage VC’s email and calendar activities.
• Create and track attendance sheets for clients.
• Compile reports and manage team meeting calendars.
• Ensure adherence to company policies.
• Create documents, presentations, and spreadsheets.
• Assist clients with uploading documents.
• Guide veterans to classes and meetings.
• Perform various administrative duties as needed.
• Work full-time hours, 8:00 a.m. to 5:00 p.m. CST.

Requirements

• Effective communication skills.
• Experience with CRM systems.
• Methodical and logical thinking.
• Problem-solving skills.
• Proficiency in Microsoft Office 365 Suite.
• Strong time-management skills.
• High attention to detail.
• Reliable and self-motivated.
• 1+ years in customer service and administrative roles.
• Must have a home office with high-speed internet.

Benefits

• Night Shift Differential Pay.
• 13th Month Bonus.
• Vacation Pay.
• Sick Pay.
• Holiday Pay.
• Maternity/Paternity Leave.
• Parental Leave.
• MaxiCare Platinum Medical Plan (Upon Regularization).