Account Manager - Remote

Overview

An overview paragraph about the job

In Short

• Develop and maintain strong relationships with existing customers to drive retention and expansion opportunities.
• Take initiative to prospect into assigned accounts and develop your own strategy for your book of business.
• Act as a trusted advisor, understanding customer business needs and aligning them with Sendoso’s solutions.
• Work cross-functionally with Sales, Customer Success, and Marketing teams to ensure customer success.
• Manage and execute strategic account plans to achieve revenue targets.
• Proactively analyze customer usage data and identify trends to optimize engagement.
• Negotiate and close contract renewals and upsell opportunities.
• Stay informed about industry trends, competitors, and market developments.

Requirements

• Minimum of 5 years in a closing role as an Account Manager, Account Executive, or similar sales position, ideally in SaaS.
• Experience with Enterprise Customers where you’ve demonstrated opportunity creation as well managing and negotiating contracts.
• Strong sales acumen with the ability to identify opportunities and drive revenue growth.
• Accurately forecast and manage pipelines on a monthly and quarterly basis.
• Highly self-motivated with a proactive and strategic mindset.
• Experience with CRM tools such as Salesforce, HubSpot, or similar platforms.
• Comfortable in a rapidly evolving environment.

Benefits

• Comprehensive Medical Plans – we’ve got you covered!
• Take-What-You-Need Time Off
• 401K Plan
• FSA Plan
• Free General Medical & Mental Health care via Healthjoy
• Volunteer Time Off
• Birthday Time Off
• Generous parental leave benefits for both birthing and non-birthing parents
• Access to Employee Assistance Programs (EAPs)
• End-to-end family planning discounts through KindBody
• Discounted pet insurance through Pin Paws
• Free and discounted legal benefits through Rocket Lawyer
• Financial wellness benefits through Morgan Stanley