Account Manager - Remote

Overview

MTS Pro Services is looking for a superstar Account Manager to build and maintain excellent relationships with our IT Managed Services client base. This role is suited for a motivated sales professional who excels in interpersonal skills and customer service.

In Short

• Partner with clients to understand their business needs.
• Address clients' ongoing IT needs.
• Meet sales and client retention goals.
• Manage sales and technical resources effectively.
• Monitor service quality for client satisfaction.
• Prepare and present proposals to clients.
• Strengthen relationships with existing clients.
• Respond to inbound sales inquiries.
• Track client opportunities using CRM software.
• Coordinate projects with the Project Manager.

Requirements

• Minimum 2 years of sales or account management experience.
• Experience in developing and maintaining customer accounts.
• Excellent verbal and written communication skills.
• Ability to deliver presentations to customers.
• College degree or equivalent sales experience.

Benefits

• Competitive pay and full benefits package.
• Opportunities for career growth and advancement.
• Healthy work environment.
• Collaborative team culture.
• Focus on client satisfaction and employee well-being.