Remote Otter LogoRemoteOtter

Account Manager - Remote

Posted 2 days ago

Overview

The Account Manager will be responsible for driving revenue growth and customer satisfaction within an assigned region. This role will serve as a strategic partner, developing and executing account-specific strategies to support upselling, cross-selling, and overall account expansion.

In Short

  • Responsible for driving revenue growth and customer satisfaction.
  • Develop and execute sales strategies for assigned region.
  • Identify opportunities for upselling and cross-selling.
  • Build and maintain a pipeline of opportunities.
  • Cultivate relationships with key stakeholders.
  • Partner with customers to understand their needs.
  • Gather customer feedback for improvement.
  • Coordinate with Junior Account Manager for customer journey support.
  • Work closely with marketing and product teams.
  • Mentor Junior Account Manager.

Requirements

  • Bachelor’s degree in Business, Sales, or related field.
  • 3+ years in sales or account management.
  • Proven track record of meeting sales targets.
  • Excellent communication and negotiation skills.
  • Ability to understand complex customer needs.
  • Strong organizational skills.
  • Proficiency in CRM software and Microsoft Office.

Benefits

  • Competitive base salary with commission potential.
  • Comprehensive benefits package.
  • Opportunities for growth and career advancement.
  • Collaborative, customer-focused work environment.

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