Account Manager - Remote

Overview

The Account Manager will be responsible for driving revenue growth and customer satisfaction within an assigned region. This role will serve as a strategic partner, developing and executing account-specific strategies to support upselling, cross-selling, and overall account expansion.

In Short

• Responsible for driving revenue growth and customer satisfaction.
• Develop and execute sales strategies for assigned region.
• Identify opportunities for upselling and cross-selling.
• Build and maintain a pipeline of opportunities.
• Cultivate relationships with key stakeholders.
• Partner with customers to understand their needs.
• Gather customer feedback for improvement.
• Coordinate with Junior Account Manager for customer journey support.
• Work closely with marketing and product teams.
• Mentor Junior Account Manager.

Requirements

• Bachelor’s degree in Business, Sales, or related field.
• 3+ years in sales or account management.
• Proven track record of meeting sales targets.
• Excellent communication and negotiation skills.
• Ability to understand complex customer needs.
• Strong organizational skills.
• Proficiency in CRM software and Microsoft Office.

Benefits

• Competitive base salary with commission potential.
• Comprehensive benefits package.
• Opportunities for growth and career advancement.
• Collaborative, customer-focused work environment.