Senior Manager, Customer Lifecycle Marketing - Remote

Overview

As a Senior Manager in Customer Lifecycle Marketing at Samsara, you will lead the strategy for engaging customers throughout their lifecycle, from onboarding to renewal, using data-driven approaches to enhance customer experiences and drive measurable results.

In Short

• Lead strategy for global customer lifecycle programs.
• Build personalized, data-driven customer experiences.
• Collaborate with senior stakeholders across various teams.
• Manage and mentor a high-performing team.
• Implement testing and optimization strategies.
• Establish global lifecycle reporting frameworks.
• Translate customer insights into actionable strategies.
• Drive continuous improvement and innovation.
• Foster a culture of ownership and customer-centric thinking.
• Champion Samsara’s cultural principles.

Requirements

• 8+ years of experience in lifecycle or growth marketing.
• Experience in high-growth, global tech companies.
• Proven ability to drive cross-functional initiatives.
• Strong strategic and solutions-oriented leadership.
• Excellent communication and executive presence.
• Hands-on experience with customer engagement tools.
• Bachelor’s degree from a 4-year institution.

Benefits

• Competitive total compensation package.
• Remote and flexible working options.
• Health benefits.
• Employee-led charity fund.
• Opportunities for rapid career development.