Sr. Business Technology Support Specialist I - Remote

Overview

Samsara is the pioneer of the Connected Operations™ Cloud, enabling organizations to harness IoT data for actionable insights and improved operations in various industries.

In Short

• Join a fast-growing team focused on IT support and cloud-first strategies.
• Work remotely from Canada, with no relocation assistance.
• Impact industries that power the global economy.
• Collaborate with a high-caliber team.
• Manage SaaS applications and cloud-based systems.
• Drive continuous improvement and process optimization.
• Mentor new hires as the organization grows.
• Champion Samsara’s cultural principles.
• Work on network troubleshooting and vendor management.
• Contribute to a flexible, employee-led remote model.

Requirements

• Minimum of 6 years of experience in an IT role.
• Experience with Okta and Google Workspace is required.
• At least 2 years of Tier II escalation support experience.
• Must reside in Canada.
• Bachelor’s Degree in a STEM field is preferred.
• Technical Certification is a plus.

Benefits

• Comprehensive health and parental leave plans.
• Professional development stipend.
• Flexible working model.
• Equity opportunities for eligible roles.
• Above-market total compensation.