Business Support Specialist - Remote

Overview

The Business Support Specialist will focus on optimizing business processes and supporting business systems to enhance operational efficiency.

In Short

• Analyze and improve existing business processes.
• Provide support for business systems and troubleshoot issues.
• Manage business data and generate performance reports.
• Engage with stakeholders for system enhancements.
• Conduct training sessions for team members.
• Assist in project management related to system upgrades.
• Document standard operating procedures (SOPs).
• Maintain system documentation and user manuals.
• Collaborate with cross-functional teams.
• Ensure process improvements align with company goals.

Requirements

• Bachelor’s degree in Business Administration or related field.
• 2+ years of experience in business support roles.
• Strong understanding of business systems (ERP, CRM).
• Excellent analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite and project management tools.
• Familiarity with data analysis tools like Excel or Power BI.
• Strong communication skills for technical concepts.
• Ability to manage multiple tasks in a fast-paced environment.
• Detail-oriented and adaptable to change.
• Continuous learner with a focus on process optimization.

Benefits

• Work remotely with flexible hours.
• Opportunity for long-term engagement based on performance.
• Professional development through training.
• Collaborative team environment.
• Access to the latest tools and technologies.