Amazon Virtual Assistant - Remote

Overview

As an Amazon Virtual Assistant, you will be responsible for supporting private label Amazon sellers with various backend tasks to ensure their business runs smoothly. Your role involves a range of tasks related to product management, logistics, inventory control, customer service, and supplier coordination.

In Short

• Conduct daily product research to identify profitable products and emerging market trends.
• Manage all communications with Amazon, focusing on refunds, disputes, and open cases.
• Monitor stock levels, track shipments, and manage reorders.
• Research and track competitors, keeping updated on their strategies and performance.
• Handle supplier relationships, including sourcing new products from overseas suppliers.
• Create and optimize product listings using flat files, focusing on keywords and listing improvements.
• Address customer inquiries, manage feedback, and ensure account health is maintained.
• Compile regular reports related to sales, inventory, and account health.
• Manage and help maintain a healthy account and grow the Amazon store.

Requirements

• High School Graduate, College Undergraduate, or College Graduate.
• Preferably with Amazon experience (background in Logistics & Supplier Management).
• With a background in Finance is a plus.
• Proficient in MS Excel or Google Sheets (knowledge of formulas is required).
• Fluent in English, both written and spoken.
• Strong time-management skills and the ability to meet deadlines.
• With good character and willing to work on a graveyard shift is a plus.
• Willingness to undergo training and adapt to new processes.
• Available for full-time work.

Benefits

• Flexible working hours.
• Opportunity to work with private label sellers.
• Gain experience in e-commerce and online business management.
• Work from home.
• Potential for career advancement.