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Technology Support Specialist - Remote

Posted 9 weeks ago
Customer Service
Full Time
Tel Aviv, Israel

Overview

The Technology Support Specialist is responsible for providing internal users with hardware and software troubleshooting support, offering both in-person and remote assistance, and managing support tickets.

In Short

  • Provide internal users with hardware and software troubleshooting support.
  • Offer both in-person and remote assistance.
  • Manage and respond to support tickets within a ticketing system.
  • Provide on-site support to remote offices.
  • Diagnose and resolve hardware and software issues.
  • Troubleshoot Office and Windows problems.
  • Install operating systems.
  • Work with mobile devices and tablets.
  • Basic knowledge of Active Directory, Exchange, and SCCM.
  • Excellent customer service orientation.

Requirements

  • Familiarity with laptops.
  • Experience troubleshooting hardware and software issues.
  • Good technical English skills.
  • Independent and responsible work ethic.
  • Ability to manage multiple tasks and work under pressure.
  • High motivation to learn and advance.

Benefits

  • Diversity and inclusion in the workplace.
  • Opportunities for professional advancement.
  • Supportive corporate culture.
Deloitte logo

Deloitte

Deloitte is a leading global consulting firm that specializes in providing comprehensive tax services to businesses navigating the complexities of global tax operations. With a focus on Tax Technology Consulting, the firm blends tax expertise with technology and process innovation to deliver end-to-end advisory services. Deloitte's Nordic Tax Technology Consulting Team is recognized as a top-tier department within the Big 4, addressing the evolving demands of tax compliance, reporting, and risk management. The company fosters a collaborative and innovative culture, encouraging its talented professionals to partner closely with clients and drive impactful solutions in a dynamic environment.

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