Senior Manager, Customer Lifecycle Marketing - Remote

Overview

As Senior Manager, Customer Lifecycle Marketing, you will shape the way Samsara engages with customers, leading strategy and evolution of our global lifecycle programs. You’ll build personalized, data-driven experiences that help customers realize value, deepen adoption, and grow with us.

In Short

• Define and evolve the global strategy for customer lifecycle programs.
• Operationalize the strategy through scalable programs and content frameworks.
• Foster a high-performing, globally oriented team.
• Drive always-on testing and optimization of lifecycle journeys.
• Establish global lifecycle reporting frameworks.
• Translate customer insights into actionable strategies.
• Collaborate closely with senior stakeholders across various departments.
• Encourage a culture of ownership and experimentation within the team.
• Champion Samsara’s cultural principles as the company scales.
• Support employees' career development in a hyper-growth environment.

Requirements

• 8+ years of experience in lifecycle or growth marketing.
• 2+ years of direct people management experience.
• Proven ability to drive cross-functional initiatives.
• Strong strategic and solutions-oriented leadership.
• Excellent communication skills and executive presence.
• Hands-on experience with customer engagement tools.
• Bachelor’s degree from a 4-year institution.
• Experience with data-driven lifecycle programs across multiple segments.
• Ability to interpret behavioral data and derive insights.
• Comfort with ambiguity and smart prioritization.

Benefits

• Competitive total compensation package.
• Remote and flexible working options.
• Health benefits.
• Employee-led charity fund.
• Opportunities for rapid career development.