Utility Program Software & SaaS Configuration Specialist - Remote

Overview

Resource Innovations is seeking a Utility Program Software & SaaS Configuration Specialist to join our growing team. As a Utility Program Software & SaaS Configuration Specialist with Resource Innovations, you will support utility energy-efficiency program delivery with software system design, configuration, and maintenance.

In Short

• Implement business process logic into SaaS platforms.
• Provide technical systems solutions for Demand Side Management.
• Understand customer business drivers and objectives.
• Ensure an excellent user experience for various user groups.
• Support and resolve bugs and feature requests.
• Communicate with stakeholders of varying technical understanding.
• Develop hands-on knowledge of Resource Innovations SaaS platforms.
• Produce gap analyses and testing analyses.
• Establish and maintain professional rapport with clients.
• Promote standardization and best practices.

Requirements

• 2+ years of experience in the utility energy efficiency industry.
• Broad working knowledge of software industry elements.
• Strong problem-solving skills.
• Effective communication skills.
• Ability to work with both technical and non-technical stakeholders.

Benefits

• Opportunity to work in a women-led energy transformation firm.
• Engagement in impactful clean energy solutions.
• Supportive work environment focused on professional growth.