Manager, Lifecycle Employee Relations & Transitions - Remote

Overview

As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it’s about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 80+ countries.

In Short

• Act as a primary point of contact for clients, delivering client-focused legal, human resources, and advisory support.
• Partner closely with Operations teams to ensure seamless collaboration and high-quality outcomes for clients.
• Lead and manage a team of Employee Lifecycle Specialists, providing hands-on coaching, mentorship, and performance guidance.
• Oversee voluntary and non-voluntary terminations across multiple countries, including complex and sensitive cases.
• Guide and support the team in delivering first-level employee relations support to clients.
• Personally manage and advise on complex employee lifecycle and employee relations cases to ensure best-in-class service.
• Champion a client-centric approach and consistently raise the bar on quality, consistency, and professionalism.

Requirements

• Experience in Human Resources, Operations and/or Employee Relations roles with experience as a People Manager.
• Advanced expertise in HR aspects, such as business partnering, employee relations, performance management, and understanding of local employment laws.
• Demonstrated experience of global HR practices, employment laws, and regulations across multiple countries.
• Understanding of progressive discipline processes and workplace investigation principles.
• Excellent interpersonal skills that transcend cultural and language barriers.
• Strong emotional intelligence and ability to build trust and rapport with all levels.
• Excellent verbal, analytical, and written communication skills.
• Agile, resilient, and customer-centered approach to dynamic environments.
• Cultural awareness and sensitivity in leading a diverse team.
• Exposure to working in a start-up environment is highly desirable.

Benefits

• Work from anywhere.
• Flexible paid time off.
• Flexible working hours.
• 16 weeks paid parental leave.
• Mental health support services.
• Stock options.
• Learning budget.
• Home office budget & IT equipment.
• Budget for local in-person social events or co-working spaces.