Care Team Manager - Remote

Overview

The Care Team Manager role at Reema Health involves supervising a team while managing a small member portfolio, focusing on community-based care and leadership.

In Short

• Supervise Community Guides and manage a member portfolio.
• Lead remote Care Teams through change management.
• Facilitate regular meetings and performance reviews.
• Support training and development of new staff.
• Establish trusting relationships with members.
• Utilize various communication methods for member engagement.
• Ensure compliance with HIPAA and confidentiality policies.
• Participate in the interview process for new Guides.
• Work collaboratively with cross-functional partners.
• Contribute to community outreach efforts.

Requirements

• Bachelor’s degree in Social Work, Human Services, or related fields.
• Three years of program management/supervision experience.
• Five years of direct experience with local populations.
• Proficiencies in critical thinking and time management.
• Knowledge of crisis planning and case management.
• Strong relationship-building skills.
• Ability to develop and execute outreach plans.
• Working knowledge of Microsoft Office and video conferencing tools.

Benefits

• Competitive Salary Package.
• Medical, Dental, and Vision Insurance.
• 401(k) Retirement Savings with Company Match.
• Flexible Schedules and Remote Work.
• Technology Stipend.
• Mileage Reimbursement.
• Accrued Paid Time Off.
• Paid Family and Medical Leave.