Local Service Lead - Remote

Overview

Join Our Team as Local Service Lead at RateHawk! At RateHawk, part of the fast-growing Emerging Travel Group, we’re on a mission to revolutionize the travel industry with cutting-edge technology and unparalleled customer service.

In Short

• Lead a team focused on resolving booking issues for B2A partners.
• Ensure quick and high-quality resolutions.
• Strong leadership skills required.
• Proactive approach to problem-solving.
• Collaboration across departments is essential.
• Passionate about building the best customer service.
• Part of a dynamic and innovative culture.
• Work in the fast-growing travel industry.
• Join a mission-driven team.
• Experience in the travel industry is a plus.

Requirements

• Experience in the travel industry.
• Strong leadership abilities.
• Proactive problem-solving skills.
• Ability to work collaboratively.
• Passion for customer service excellence.

Benefits

• Be part of a fast-growing company.
• Innovative work environment.
• Opportunity to lead a dedicated team.
• Impact on customer service in the travel industry.