Solution Engineer - Remote

Overview

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category, serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all, it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

In Short

• Provide presales technical / functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction.
• Develop and deliver high quality Qualtrics presentations and product demonstrations.
• Present and articulate advanced product features and benefits.
• Design, validate, and present Qualtrics software solutions.
• Participate in sales planning and business development activities.
• Develop and demonstrate moderately complex solutions.
• Architect solutions and prototype solutions for customers.
• Interact with development to enhance/refine Qualtrics products.
• Drive the adoption of Qualtrics solutions within strategic accounts.
• Become an expert in Qualtrics XM Platform and other Qualtrics products.

Requirements

• Minimum of 3.5 years of prior Sales/Systems Engineering, or Solution Architect experience with software in a SaaS/Cloud environment.
• Outstanding professional, sales, and technical capabilities.
• Ability to explain and resolve common technical aspects of SaaS software.
• Demonstrated excellent customer facing verbal and written communication skills.
• Undergraduate degree in a relevant field.
• Legally authorized to work in Japan.
• Travel required (Up to 25%).

Benefits

• 100% Performance based promotions.
• Pension plan match.
• A comprehensive total rewards package.
• Annual Experience Bonus.
• Quarterly Wellness Stipend.
• Free lunch in our Japan office.