Training Success Specialist - Remote

Overview

The Training Success Specialist Contractor (TSS) role offers flexibility while supporting training programs in Singapore and traveling within Asia. The TSS ensures the success of Prosci's training courses by partnering with instructors and addressing participant needs.

In Short

• Support in-person and virtual training courses.
• Build strong customer relationships.
• Manage participant questions and needs.
• Facilitate client interactions and provide expert advice.
• Utilize multiple online learning platforms.
• Analyze feedback for continuous improvement.
• Work on a contract basis with flexible assignments.
• Travel expectations of 50% plus when booked for delivery.
• Preferably 2+ years in customer-facing roles.
• Professional competency in Mandarin.

Requirements

• Good working knowledge of MS 365 and online meeting platforms.
• Ability to facilitate group activities.
• Strong collaboration and communication skills.
• Action-oriented with problem-solving abilities.
• Self-aware and open to feedback.
• Adaptable to changing situations.
• Motivated self-starter with curiosity.
• Courage to provide constructive feedback.
• Experience in teaching or training is a plus.
• Knowledge of project and adult learning topics is preferred.

Benefits

• Flexibility in choosing assignments.
• Opportunity to contribute to high-impact training experiences.
• Engagement in a supportive team environment.
• Access to Prosci's resources and tools.
• Professional development opportunities.