Client Services Partner - Remote

Overview

As a Client Services Partner at Prenuvo, you will support the enhanced scan workflow and ensure a seamless experience for patients and physicians. This role involves close collaboration with the sales team, operations, and clinical staff, focusing on patient care and education.

In Short

• Serve as the primary point of contact for patients undergoing enhanced scans.
• Coordinate post-scheduling workflows with sales and clinical teams.
• Facilitate home lab draws and ensure timely report distribution.
• Monitor patient progress and address any potential delays.
• Manage applications for the Provider Education Program.
• Act as a liaison between patients, sales, and clinical teams.
• Provide timely updates to patients regarding their scan process.
• Maintain confidentiality and compliance with patient information.
• Work independently in a fast-paced environment.
• Flexibility to adapt to evolving responsibilities.

Requirements

• Experience in patient coordination or healthcare operations.
• Strong organizational and project management skills.
• Excellent communication and relationship management skills.
• Experience with sales and physician relations is a plus.
• Proficiency in CRM systems and medical record systems.
• Ability to problem-solve and anticipate needs.
• Flexibility to adapt to changing workflows.

Benefits

• Make a positive impact on people's lives and health.
• Growth opportunities within the company.
• Team-building and socializing opportunities.
• Competitive hourly rate based on experience.
• Diversity and equal opportunity in hiring practices.