Senior Account Manager, Omnichannel Solutions - Remote

Overview

As a Senior Account Manager with consulting program delivery responsibilities, you will play a crucial role in merging business development with program delivery to foster and sustain robust, long-term customer relationships.

In Short

• Build and maintain relationships with key stakeholders in pharmaceutical companies.
• Serve as the main point of contact for clients.
• Monitor client satisfaction and project performance.
• Identify opportunities to expand services within existing accounts.
• Develop tailored commercial proposals for clients.
• Lead and respond to international RFPs.
• Ensure timely coordination and execution of client projects.
• Collaborate with internal consulting teams.
• Manage client expectations and resolve project-related challenges.
• Provide insights based on client interactions to enhance project quality.

Requirements

• Experience in account management and business development in the pharmaceutical industry.
• Experience with omnichannel engagement strategies.
• Strong knowledge of commercial strategy and regulatory affairs.
• Excellent interpersonal and communication skills.
• Fluency in English and ideally one other EU5 language.
• Ability to manage multiple accounts and projects.
• Proven track record of meeting sales and client satisfaction targets.
• An established network of key decision-makers in the pharmaceutical sector.
• Expertise in customer-centric approaches.

Benefits

• Attractive base salary and variable pay.
• Ample training and growth opportunities.
• Join a team of professional and humble colleagues.
• Flexible work arrangements promoting work-life balance.