Senior Account Manager, Omnichannel Solutions - Remote

Overview

The Senior Account Manager will be responsible for merging business development with program delivery, fostering long-term customer relationships in the pharmaceutical and healthcare sectors.

In Short

• Build and maintain relationships with key stakeholders in pharmaceutical companies.
• Serve as the main point of contact for clients.
• Monitor client satisfaction and project performance.
• Identify opportunities for service expansion within existing accounts.
• Pursue new opportunities with prospective clients.
• Develop tailored commercial proposals for clients.
• Lead international RFP responses and negotiations.
• Coordinate and execute client projects efficiently.
• Manage client expectations and resolve challenges promptly.
• Provide insights to enhance project quality based on client feedback.

Requirements

• Experience in account management and business development in the pharmaceutical or healthcare industry.
• Familiarity with omnichannel engagement strategies.
• Strong knowledge of the pharmaceutical industry.
• Excellent interpersonal and communication skills.
• Fluency in English and ideally one other EU5 language.
• Ability to manage multiple accounts and projects.
• Proven track record of meeting sales and client satisfaction targets.
• An established network in the pharmaceutical sector.
• Expertise in data-driven, customer-centric approaches.

Benefits

• Attractive base salary and variable pay.
• Ample training and growth opportunities.
• Join a team of professional colleagues with diverse backgrounds.
• Flexible work arrangements promoting work-life balance.