Estonian Speaking Remote Support Specialist

Overview

An exciting opportunity for an Estonian Speaking Remote Support Specialist to provide outstanding remote support to clients, ensuring high levels of customer satisfaction.

In Short

• Provide excellent remote support to Estonian-speaking customers via phone, email, and chat.
• Troubleshoot and resolve technical issues related to software, hardware, and networking services.
• Document all customer interactions, inquiries, and resolutions accurately.
• Collaborate with team members to enhance service delivery and support processes.
• Keep abreast of product knowledge and technological updates to assist customers effectively.
• Engage in continuous training and professional development initiatives.

Requirements

• Fluency in Estonian.
• Strong communication skills.
• Experience in customer support or technical support roles.
• Ability to troubleshoot technical issues effectively.
• Familiarity with software and hardware troubleshooting.
• Team player with a positive attitude.

Benefits

• Flexible remote work environment.
• Opportunities for professional development.
• Supportive team culture.
• Competitive compensation.