German Speaking Remote Support Specialist

Overview

Patrique Mercier Recruitment is excited to present an opportunity for a German Speaking Remote Support Specialist! If you are passionate about providing excellent customer service and have a strong technical background, this role is a perfect fit for you.

In Short

• Provide exceptional remote support to German-speaking customers through phone, email, and chat.
• Troubleshoot and resolve technical issues related to software, hardware, and networking.
• Document all customer interactions and resolutions efficiently.
• Collaborate with team members to improve service delivery and share knowledge.
• Stay updated on product knowledge and technical developments.
• Participate in continuous learning opportunities to enhance your skills.

Requirements

• Strong technical background.
• Fluency in German.
• Excellent communication skills.
• Ability to troubleshoot technical issues.
• Experience in customer service.
• Willingness to learn and adapt.

Benefits

• Flexible remote work environment.
• Opportunity to make a positive impact on customer experiences.
• Continuous learning opportunities.
• Collaborative team culture.