Dutch Speaking Customer Service Representative - Remote

Overview

We are seeking a dedicated Dutch Speaking Customer Service representative for the healthcare industry, offering the opportunity to assist Dutch-speaking clients and contribute to a vital sector.

In Short

• Provide exceptional customer service support to Dutch-speaking clients in the healthcare sector.
• Address and resolve customer inquiries and issues efficiently and professionally.
• Assist clients in navigating healthcare services and products effectively.
• Collaborate with healthcare professionals to ensure accurate information delivery.
• Document all interactions with clients in our database for future reference and quality control.
• Maintain a thorough understanding of healthcare policies and procedures relevant to our services.
• Participate in training and ongoing education to enhance service delivery and product knowledge.

Requirements

• Fluent in Dutch and proficient in English, both written and spoken.
• Previous experience in customer service, ideally within the healthcare industry.
• Strong communication and interpersonal skills to interact with clients effectively.
• Ability to handle inquiries and complaints with empathy and professionalism.
• Excellent problem-solving skills and attention to detail.
• Familiarity with customer service software and tools is an advantage.
• Willingness to work flexible hours, including potential shifts or weekends.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation )
• Free Greek Lessons, Engagement Activities