Nordic Speaking Customer Service Representative - Banking Industry - Remote

Overview

This position involves providing exceptional customer service to Nordic-speaking clients in the banking sector, ensuring a high level of client satisfaction and support.

In Short

• Provide exceptional customer service to Nordic-speaking clients in the banking sector
• Assist customers with inquiries regarding banking products and services
• Resolve customer issues and complaints in a timely and efficient manner
• Process transactions accurately and efficiently while adhering to company policies
• Educate customers about banking processes and new products
• Maintain accurate records of customer interactions and transactions
• Collaborate with other departments to improve customer experience and service delivery

Requirements

• Proficiency in Nordic languages
• Strong communication skills
• Experience in customer service, preferably in banking
• Ability to handle customer inquiries and complaints effectively
• Good problem-solving skills
• Attention to detail
• Ability to work in a multicultural environment

Benefits

• Opportunity to work in a dynamic field
• Professional development opportunities
• Being part of a global team
• Supportive work environment