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Dutch Speaking Customer Service Representative - Remote

Posted 2 weeks ago
Customer Service
Full Time
Netherlands

Overview

Mercier Consultancy is excited to offer an incredible opportunity for Dutch Speaking Customer Service Representatives to join our team in Bulgaria, complete with a fully paid relocation package! In this dynamic role, you will be responsible for delivering exceptional support to our Dutch-speaking clients, ensuring their inquiries and issues are managed with efficiency and professionalism. Experience the rich culture and beautiful landscapes of Bulgaria, making it an ideal location to grow your career while enjoying a vibrant lifestyle. If you have a passion for customer service and are ready to take on a new adventure, we would love to meet you!

In Short

  • Provide outstanding customer service in Dutch through various channels, including phone, email, and live chat.
  • Assist customers with inquiries regarding products and services, offering knowledgeable support.
  • Effectively resolve customer complaints and issues while maintaining strong customer relationships.
  • Accurately document customer interactions and provide feedback for service improvement.
  • Collaborate with team members to enhance overall service quality and address common challenges.
  • Stay informed about company products and industry trends to provide valuable assistance.
  • Participate in ongoing training sessions to continuously improve your skills and knowledge.

Requirements

  • Fluency in Dutch, both written and spoken.
  • Strong communication skills and a customer-oriented mindset.
  • Ability to resolve conflicts and handle difficult situations professionally.
  • Experience in customer service or related field is preferred.
  • Willingness to relocate to Bulgaria.

Benefits

  • Fully paid relocation package.
  • Opportunity to work in a vibrant and culturally rich environment.
  • Ongoing training and professional development.
  • Supportive team atmosphere.
Mercier Consultancy Europe logo

Mercier Consultancy Europe

Mercier Consultancy Europe is a dynamic and innovative company dedicated to providing exceptional consultancy services. With a focus on fostering talent and supporting career growth, Mercier Consultancy offers exciting opportunities for individuals looking to start their professional journey. The company values enthusiasm and a positive attitude, creating a vibrant team environment where employees can thrive. By offering a paid relocation package, Mercier Consultancy makes it easier for new team members to integrate and contribute to the company's success, particularly in connecting with Dutch-speaking clients and enhancing sales initiatives.

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