German Speaking Remote Support Specialist

Overview

Patrique Mercier Recruitment ES is looking for a German Speaking Remote Support Specialist and embark on an exciting journey working from anywhere in Greece! If you’re passionate about providing world-class support and enjoy engaging with customers in their native language, this role is perfect for you. Plus, we offer a fabulous relocation pack to help you embrace the Greek lifestyle!

In Short

• Deliver exceptional remote support to our German-speaking customers, turning challenges into engaging interactions.
• Effectively troubleshoot and resolve diverse client issues, ensuring they walk away with a smile.
• Guide clients through product features, showcasing the best ways to use our offerings.
• Keep detailed records of interactions, contributing to our continuous improvement efforts.
• Team up with colleagues to brainstorm ideas that enhance our support and service quality.
• Commit to ongoing training, expanding your expertise and skillset while having lots of fun!

Requirements

• Fluency in German and English.
• Strong communication skills.
• Experience in customer service or support roles.
• Ability to troubleshoot technical issues.
• Team player with a positive attitude.
• Willingness to learn and adapt.

Benefits

• Competitive salary with relocation pack.
• Work from anywhere in Greece.
• Continuous training and development opportunities.
• Dynamic and supportive team environment.
• Flexible working hours.