Norwegian Speaking Customer Service Representative - Remote

Overview

Mercier Consultancy is excited to announce that we are actively seeking Norwegian-speaking individuals to join our prestigious Fashion & Luxury Brand department as Customer Service Representatives. This position offers a distinctive and rewarding opportunity to become an essential member of a team dedicated to excellence, serving a discerning clientele who have a deep appreciation for the finest and most exclusive fashion and luxury goods available in the market.

In Short

• Deliver outstanding customer service to Norwegian-speaking clients.
• Manage customer inquiries about products, orders, and returns with efficiency and professionalism.
• Maintain a courteous and professional attitude in all customer interactions.
• Accurately document customer conversations to support continuous service improvements.
• Collaborate with team members and departments to ensure seamless resolution of customer issues.

Requirements

• Fluency in Norwegian.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to handle inquiries with professionalism.
• Team collaboration skills.

Benefits

• Opportunity to work in a prestigious fashion and luxury brand.
• Dynamic and supportive work environment.
• Professional development opportunities.
• Competitive salary and benefits package.
• Chance to build relationships with luxury clientele.