Norwegian Speaking Customer Service Representative - Remote

Overview

Mercier Consultancy is thrilled to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives to join our dedicated team in stunning Greece, complete with a fully paid relocation package! In this vital role, you will provide exceptional support to our Norwegian-speaking clients, ensuring their inquiries are handled with the utmost professionalism and care. Embrace the chance to experience the rich culture, breathtaking scenery, and warm hospitality that Greece has to offer, all while advancing your career in a supportive environment. If you are passionate about customer service and ready for a new challenge, we would love to see your application!

In Short

• Deliver outstanding customer service in Norwegian through multiple channels, including phone, email, and live chat.
• Assist customers with inquiries related to products and services, providing accurate information and effective solutions.
• Resolve customer complaints and issues with a focus on maintaining high levels of satisfaction.
• Document customer interactions meticulously and contribute feedback for continuous improvement.
• Collaborate with team members to enhance overall service quality and address any common challenges.
• Stay informed about company offerings and industry trends to provide knowledgeable support.
• Engage in regular training and development opportunities to continuously improve service skills.

Requirements

• Fluency in Norwegian (both written and spoken).
• Strong communication and interpersonal skills.
• Ability to handle customer inquiries and resolve issues effectively.
• Experience in customer service roles is preferred.
• Willingness to relocate to Greece.
• Team player with a positive attitude.
• Proficiency in using customer service software and tools.

Benefits

• Fully paid relocation package.
• Opportunity to work in a beautiful location.
• Supportive team environment.
• Regular training and development opportunities.
• Competitive salary.