Norwegian-speaking Customer Service Representative - Remote

Overview

Step into an exciting career opportunity with Patrique Mercier Recruitment JP as a Norwegian-speaking Customer Service Representative for a leading electronics company in Athens! This role offers you the chance to work in a dynamic environment, assisting customers with their inquiries and providing them with top-notch support. As part of our dedicated team, you will play a crucial role in ensuring customer satisfaction while being surrounded by the rich history and beauty of Athens. If you're passionate about technology and committed to delivering exceptional service, we invite you to apply and contribute to a company that's known for its innovative products!

In Short

• Provide exceptional customer support to Norwegian-speaking clients through various communication channels, including phone, email, and live chat.
• Address customer inquiries and issues efficiently, ensuring a positive customer experience.
• Maintain an up-to-date knowledge of the company’s electronics products and services to assist customers effectively.
• Document customer interactions meticulously within the CRM system to maintain accurate records.
• Collaborate with other team members to share knowledge and best practices to enhance service quality.
• Participate in training programs to stay informed about new product releases and updates.
• Provide feedback on customer experiences and suggest improvements to service processes.

Requirements

• Fluency in Norwegian and English.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems.
• Passion for technology and electronics.

Benefits

• Dynamic work environment.
• Opportunity to work with innovative products.
• Training and development programs.
• Supportive team culture.