Dutch Speaking Customer Service Representative for E-commerce - Remote

Overview

Start an exciting new chapter in your career with Patrique Mercier Recruitment JP as a Dutch Speaking Customer Service Representative for a leading E-commerce company in Greece! We offer a wonderful opportunity that includes paid relocation, allowing you to experience the stunning beauty and rich culture of Greece while you excel in your role. In this position, you will assist Dutch-speaking customers with their inquiries, providing exceptional support and helping them navigate their e-commerce experience. If you are passionate about customer service and eager to work in a vibrant international setting, this opportunity is made for you!

In Short

• Provide outstanding customer support to Dutch-speaking clients through phone, email, and chat.
• Assist customers with their inquiries, product information, order processing, and any issues they may encounter.
• Stay informed about the company’s products and services to offer accurate guidance.
• Document customer interactions and problems in the CRM system for effective follow-ups.
• Work collaboratively with team members to improve service delivery and enhance customer satisfaction.
• Participate in training sessions to develop your skills and product knowledge further.
• Contribute to process improvements and provide feedback on customer experiences.

Requirements

• Fluent in Dutch and English.
• Experience in customer service or related field.
• Strong communication and interpersonal skills.
• Ability to work in a team-oriented environment.
• Familiarity with CRM systems is a plus.
• Willingness to relocate to Greece.

Benefits

• Paid relocation to Greece.
• Opportunity to work in a vibrant international setting.
• Career development and training opportunities.
• Competitive salary and benefits package.
• Experience the rich culture and beauty of Greece.