Dutch Speaking Customer Service Representative - Remote

Overview

Patrique Mercier Recruitment is excited to connect talented individuals with fantastic career opportunities across Greece. We are currently seeking a Dutch Speaking Customer Service representative for a prominent Online Streaming Service Department. This role is perfect for those passionate about the entertainment industry and skilled at providing top-notch customer support.

In Short

• Provide exceptional customer service via phone, email, and chat to Dutch-speaking clients.
• Assist customers with inquiries regarding account management, subscription options, and platform features.
• Resolve complaints and troubleshoot technical issues effectively.
• Document customer interactions accurately and provide feedback to improve services.
• Collaborate with team members to enhance customer satisfaction and service quality.
• Stay up-to-date with the latest streaming service offerings and assist customers with related information.

Requirements

• Fluency in Dutch is required.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Experience in customer service is a plus.
• Technical aptitude to troubleshoot issues.

Benefits

• Opportunity to work in the entertainment industry.
• Dynamic and supportive team environment.
• Flexible working hours.
• Training and development opportunities.